Case Study: Volt, Aura, and Forte Apartments

Strengthening Our Core: Multi‑Tenant Apartments

New Zealand’s apartment buildings are modernising fast – and Smart Metering is at the forefront of that shift.

Over the past year, Smart Metering has expanded into agricultural, industrial, and commercial markets, delivering smart services across water, power, and gas – including data analysis, leak detection, automated billing, and consolidated invoicing. Yet our core focus remains clear: supporting New Zealand’s multi‑tenant apartment buildings with the most comprehensive end‑to‑end metering solution in the country.

In the past quarter, three major body corporates adopted the Smart Metering solution, representing over 1,600 new ultrasonic smart meters installed – a scale that highlights the increasing demand for reliable, automated metering in New Zealand’s largest residential buildings:

  • Volt Apartments – 416 units
  • Aura Apartments – 221 units
  • Forte Apartments – 137 units

Together, nearly 800 households now benefit from a fully automated, transparent utility‑management system – part of a rapidly growing nationwide network of apartments powered by Smart Metering’s technology.

Customers at Volt, Aura, and Forte told us they chose Smart Metering not only for delivering the best value on the market, but also for our personal, customer‑focused approach.

Volt Apartments
Aura Apartments
Forte Aparments

The Challenge

Across all three buildings, similar issues were causing unnecessary cost and inefficiency:

Common Pain Points

  • Ageing or failing metering systems
  • Manual reads for hot and cold water
  • No individual accountability – all costs shared via Body Corporate levies
  • Frequent billing disputes
  • No visibility into leaks or high usage
  • Rising Watercare and gas charges
  • Significant administrative workload

Our Solution: Complete, End‑to‑End Automation

Smart Metering delivered a unified upgrade across all complexes, replacing outdated systems with connected, automated infrastructure.

Advanced Metering Hardware

  • Ultrasonic Smart Meters for hot and cold water
  • Highly accurate low‑flow measurement

Reliable Connectivity

  • Building‑wide wireless coverage
  • Automated daily reads sent securely to our cloud platform

Resident Tools

  • Online portal for usage insights, invoices, payments, and account management

Billing & Administration

  • Smart Metering manages Watercare charges directly
  • Optional hot water/gas billing when required

Fully Managed Delivery

We handled:

  • Site planning
  • Plumbing access coordination
  • Installation & configuration
  • Platform setup and resident onboarding

Property managers now have a fully automated, zero‑admin solution.

Scale & Impact

Total Impact

  • Nearly 800 households upgraded
  • Over 1,600 ultrasonic smart meters installed in the past quarter
  • Fair, user‑pays billing in place
  • Real‑time consumption data for every unit

Why It Matters

For Property Managers & Body Corporates

  • No manual reads or access coordination
  • Accurate, transparent billing
  • Reduced disputes and admin overhead

For Residents

  • Pay only for what they use
  • Clear insight into daily consumption
  • Reduced waste through awareness

For Sustainability & Operations

  • Real‑time leak detection prevents water loss
  • Scalable, future‑proof infrastructure
  • Supports long‑term conservation efforts

A Smarter, Fairer Future for Apartment Living

With transparent billing, modern hardware, nationwide reach, and a fully managed service model, Smart Metering is reshaping utility management for New Zealand’s apartment communities.

Smart Metering. Smarter Living. Designed for New Zealand.

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